Previous incidents

October 2024
No incidents reported
September 2024
Sep 29, 2024
1 incident

Jobs stuck on processing, unable to process, or returning phantom statuses.

Downtime

Resolved Sep 29 at 08:26am PDT

We've pushed the fix for this, monitoring to make sure our systems are back online

1 previous update

Sep 23, 2024
1 incident

Dashboard shows "No outputs found" for certain outputs

Downtime

Resolved Sep 23 at 04:22pm PDT

This is resolved for all new jobs. Older broken jobs from the past few hours will unfortunately still be broken. We will reimburse all broken jobs during the next billing period.

1 previous update

August 2024
Aug 27, 2024
1 incident

Sieve public functions not scaling properly, jobs stuck on queued

Degraded

Resolved Aug 27 at 02:21pm PDT

A fixed has been pushed, all models are fully operational now.

1 previous update

Aug 21, 2024
1 incident

Jobs stuck on processing

Degraded

Resolved Aug 22 at 11:32pm PDT

We have pushed a fix. This issue is resolved.

1 previous update

Aug 20, 2024
1 incident

Spikes of "sieve internal errors"

Degraded

Resolved Aug 20 at 12:00pm PDT

As of 12:00 PM, this issue is resolved. We will reimburse any affected compute during the time period for those hosting models.

1 previous update

Aug 14, 2024
1 incident

Github is down! Affected model builds

Downtime

Resolved Aug 14 at 05:21pm PDT

The issue has been resolved.

1 previous update